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Customer Service

Warranty Information

All Roll One manufactured products are warranted against delamination and/or manufacturing defects for the useful life of the product. If you feel your product or components were defective, you may send it back to us, at the following address, freight prepaid. We will inspect it and let you know of our findings. If we decide your product was defective or failed to give reasonable service, we will replace your product with a similar, available product of the same or better condition and pay for the shipping back to you.

If our experienced inspector decides your product was not defective and that you just broke it, you will be informed and asked if you want your product sent back to you COD, or destroyed. Before returning a product to us for inspection, please take notice that all wheels flat spot when improperly T-stopping and is not considered a manufacturer's defect

Please contact Customer Support to alert us that you have a potential warranty issue before sending in your product.

All return should be sent to:
Roll One
Attn: Warranty Returns
30 S. La Patera Ln.
Santa Barbara, Ca 93117

Please be assured that we will make every effort to expedite the handling of your return.